Privacy Policy
Effective Date: October 2025
Last Updated: October 2025
Introduction
This Privacy Policy (“Policy”) describes how Soffel (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with the official website https://soffel.space and any related services, subdomains, or online platforms (collectively, the “Website”). By accessing or using the Website, you acknowledge that you have read and understood this Policy. If you do not agree, please discontinue use of the Website.
Who We Are
Soffel is an independent music artist and brand operating under the domain soffel.space. For the purposes of data protection laws, Soffel acts as the controller of your personal information. We are committed to protecting your privacy and ensuring transparency in how your information is handled.
Information We Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, payment details, and any other information you submit through forms, email, or account registration. We may also automatically collect limited technical data including IP address, browser type, device identifiers, and website usage patterns to help us maintain site functionality and improve user experience.
If you make a purchase, payment processing is handled securely by third-party service providers. Soffel does not store or have access to full credit card or payment information. By submitting your data, you agree to its transfer, storage, and processing as described in this Policy.
How We Use Your Information
We use your personal information to operate and maintain the Website, process transactions, deliver products, communicate with you, provide updates or promotional materials (where consented), ensure security, comply with legal obligations, and improve our services. We rely on your consent, contractual necessity, and legitimate interests as the lawful bases for processing your data.
Cookies and Analytics
The Website uses cookies and similar technologies to enhance performance, remember preferences, and analyze visitor behavior. Some cookies are essential for operation, while others help us understand usage and improve our content. You may manage or disable cookies through your browser settings. For detailed information about cookies, please visit our Cookie Policy.
Sharing of Information
We do not sell or rent your personal data. We may share your information with trusted service providers who assist in website hosting, analytics, payment processing, order fulfillment, or email communications. These providers are required to handle your data securely and only for authorized purposes. We may also disclose information where required by law, in response to legal requests, or to protect our rights and users’ safety.
Third-Party Services and Social Media
The Website may include links to third-party platforms such as Spotify, Bandcamp, Shopify, or social media channels. We are not responsible for the content, privacy policies, or practices of third parties. When you interact with external sites or embedded features, those services’ own privacy policies will apply.
Data Security
We employ technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and you acknowledge this risk when using the Website. In the unlikely event of a data breach, we will take reasonable steps to mitigate harm and notify affected individuals where legally required.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it is securely deleted, anonymized, or aggregated.
International Transfers
As an independent artist with an international audience, Soffel may process and store data in locations outside your country of residence. Where data is transferred internationally, we ensure appropriate safeguards such as standard contractual clauses or equivalent protections in accordance with applicable law.
Your Rights
Depending on your location, you may have rights under data protection laws to request access to, correction of, or deletion of your personal data; to restrict or object to certain processing; to request data portability; and to withdraw consent at any time. To exercise these rights, please contact us at privacy@soffel.space. We may request proof of identity to verify your request. You also have the right to lodge a complaint with a data protection authority in your jurisdiction.
Children’s Privacy
The Website is not directed to individuals under the age of legal consent. We do not knowingly collect or store information from minors. If you believe a child has submitted personal data to us, please contact privacy@soffel.space so we can take appropriate action.
Changes to This Policy
We reserve the right to modify or update this Privacy Policy at any time. Updates will be posted on this page with the “Last Updated” date revised. Your continued use of the Website following any updates constitutes acceptance of the revised Policy.
Contact Information
For privacy-related inquiries, data requests, or questions about this Policy, please contact:
Soffel — Artist & Founder of soffel.space
Privacy inquiries: privacy@soffel.space
General or support inquiries: support@soffel.space
Website: https://soffel.space